Shipping & Returns Policies

Shipping and Handling Rates

· U.S.A. shipping/handling rates are based on first class mail or ground UPS service to all contiguous U.S.A. addresses. The U.S.A. shipping/handling rates are based only on first class mail to all addresses in Alaska, Hawaii, Puerto Rico, and Guam.

· Other countries shipping/handling rates are based on airmail service only. PLEASE NOTE: AS OF MARCH 2021, WE ARE ONLY SHIPPING PHYSICAL PRODUCT WITHIN THE U.S., CANADA, AND AUSTRALIA.

· Please call for expedited shipping options and rates to your area.

· Shipping/handling rates are subject to change.

Shipping/Handling – USA

Up to $29.99 $6.00
$30.00 – $49.99 $8.00
$50.00 – $79.99 $10.00
$80.00 – $149.99 $12.00
Over $150 Free

Shipping/Handling – Other Countries

Up to $29.99 $15.00
$30.00 – $49.99 $17.00
$50.00 – $79.99 $20.00
$80.00 – $99.99 $25.00
over – $100.00 $35.00

Express Shipping: (UPS does not deliver to APO, FPO addresses or PO Boxes)

Please note: Orders received by 2:00pm Eastern Time Monday – Friday will ship the next business day. Orders received after 2:00pm will be shipped within two business days.

UPS (Continental U.S.A.)

*UPS 3-Day Select – $20.00 + standard shipping & handling charges
*UPS 2-Day – $30.00 + standard shipping & handling charges
*UPS Next Day – $50.00 + standard shipping & handling charges

*Saturday Deliveries – $16.00 in addition to above charges, i.e., a $72.00 order Next Day to California = $10.00 (from chart) + $50 (#4 above) + $16.00 Saturday delivery for a total of $76


UPS International



We want you to be satisfied. If you feel you have not benefited from any Hemi-Sync® product, simply return the product to us within 30-days in good condition. We will courteously provide you with a refund or exchange of the product (excluding the shipping/handling costs).

If you have any questions, or feedback, feel free to Contact Us!